The Signpost

Technology report

Developer divide wrangles; plus Wikimedia Zero, MediaWiki 1.20wmf4, and IPv6

English Wikipedians discuss editor–developer divide

A minor change—tweaks to the default heading used at the top of diff pages—provoked a long debate on the English Wikipedia when it went live this week. The discussion focussed on an issue that has bubbled to the surface intermittently for the past few years: as the MediaWiki developer base professionalises, are developers becoming less responsive to English Wikipedian demands?

Most developers would agree that editors of the English Wikipedia are given less priority than they used to be. There are overtly more projects than there used to be and more languages to support on each of them. Staff development projects are far more likely to target "newbie" editors than existing stalwart editors (a decision that seems to have significant support given this week's poll results, below); design choices are increasingly being made in the name of helping the former, potentially at the expense of upsetting the latter. Needless to say, decisions that fit such a paradigm (including the recent diff colours switchover) have not proved universally popular.

The horrific technological inertia that is developing within the community is only going to lead to two possible outcomes ... Either the developers abandon any hope of satisfying the community and stop bothering to even try to engage with it, or they stop trying to develop beneficial features at all.

—Happy-melon

Ultimately, a number of viewpoints emerged from the resulting discussion. They centre on two questions: firstly, whether developers are targetting the "wrong" things, and secondly whether they should be expected to communicate the changes they have made better. Both have proved to be contentious issues. Equazcion, in proposing the former, talked of developers implementing their "own whims regarding what is best for the community"; but such a critique relies on a certain view of the community as being a superior judge of what is best for itself and its future members, rather than as an insider group keen to resist any kind of novelty. Moreover, volunteer developers, much like Wikimedians who work in an idiosyncratically narrow area, are likely to resist any attempt to tell them what new features they can and cannot work on, especially since virtually all will have been proposed by some community or other at some point.

The issue on which a consensus is more likely to form revolves around the need for better communication between developers (who frequent the wikitech-l mailing list, MediaWiki.org, and Bugzilla, which, in unrelated news, was down for considerable periods this week) and editors who frequent their home wikis. When pushed for comment on the thread, WMF developer Ryan Kaldari was the first to admit that despite the amount of time WMF developers were putting in to communicating with communities, more could still be done. "Right now", he wrote "there are so many different venues for discussion it's rather unmanagable [and] we have a very hard time getting people to beta test things for us. ... It seems no matter where we advertise it, we generally only get significant community feedback after the features are deployed".

The issue is not restricted to the English Wikipedia, although it is certainly the place that the issue is invoked most frequently. By contrast, members of smaller wikis are more likely to complain not that too many changes are being forced on them, but that rather too few are made—that their many feature requests are simply never acted on because they are neither WMF strategic priorities nor aligned with the personal interests of volunteer developers. The difficulty for WMF development coordinators undoubtedly lies in addressing all of these multifarious complaints simultaneously and without trade-off.

In brief

Signpost poll
Long-term threats
You can now give your opinion now on next week's poll: What's your take on developer–user misunderstandings?

Not all fixes may have gone live to WMF sites at the time of writing; some may not be scheduled to go live for many weeks.

  1. Joe's Null Bot, once-daily application of WP:NULLEDITs special purges with the "forcelinkupdate" option set to each of the articles within Category:BLP articles proposed for deletion by days left.
    At the time of writing, 17 BRFAs are active. As usual, community input is encouraged.

















Wikipedia:Wikipedia Signpost/2012-05-28/Technology_report