Foundation announces long-awaited new executive director

In a live video stream on 1 May, the Wikimedia Foundation announced that Lila Tretikov will be replacing Sue Gardner, its executive director. Gardner, who has been in the position since 2007, declared her intention to leave more than a year ago.

Tretikov started her career in the technology world in 1999 as an engineer with the Sun-Netscape Alliance, the name used by Netscape during its acquisition by AOL. Over the succeeding years, she founded her own company and served as a senior director of development for TeleSpree before moving to SugarCRM, where she had been employed for the past eight years. Tretikov was also named as a 2012 finalist in the Female Executive of the Year – Business Services category.

Tretikov served most recently as SugarCRM's chief product officer, which is based in Cupertino, California, and produces Sugar, a customer relationship management system. The Foundation has described the company as an "open-source, cloud-based software vendor": "SugarCRM sponsored an open source project with more than 30,000 contributors and deployed by over 1.5 million individuals in 120 countries and 26 languages. Lila’s responsibilities during her tenure included product strategy, engineering, operations, IT, product management, professional services, marketing, and user experience."

According to the company's Wikipedia article, it was founded in 2004 to create a strictly open-source customer relationship management software. Having joined only a few years after its founding, Tretikov has a wealth of experience from its open-source activities, despite its August 2013 announcement that the software's newest version, Sugar 7, would not include a community edition, and a February 2014 community post notifying users that they would no longer be releasing new community versions.

Tretikov addressed this in the live announcement, saying that while she had championed community involvement with Sugar, the decision to discontinue new community editions was made by the company's board.

Having held these varied roles, Tretikov comes to the Foundation with a strong skill set. Her personal LinkedIn profile emphasizes the hiring and developing of people, technical management, and product design. These, and a surprisingly lengthy list of other required qualifications the Foundation was looking for, factored into their decision to hire her:

According to Gardner and Foundation board chair Jan-Bart de Vreede, "Lila is precisely what we set out to find."

In announcing Tretikov, Gardner described this complex set of requirements as forcing them to look for a "unicorn—one that we weren't sure existed". These arose because Gardner was given the unusual chance to grow into the role: under her leadership, the WMF has undergone fundamental changes. In 2007, its budget was only $3.5 million. By 2012, this had risen to an annual $22.3 million, the year in which a five-country fundraiser netted $25 million in just nine days. Over the same period, the Foundation has expanded beyond a simple server-supporting organization, funding programs from education to GLAM opportunities. The WMF itself was transplanted from St. Petersburg, Florida to San Francisco, along with expansion from fewer than 10 employees to 160 by 2012 and 207 today.

Coverage of Tretikov's hiring was collated by Pete Forsyth, and included the New York Times (Noam Cohen), the Wall Street Journal, and Re/code. Follow-up stories in English appeared in Mashable and WebProNews.

In related news, Tretikov's partner Wil Sinclair has joined Wikipedia and Wikipediocracy, the latter leading to forum members offering their suggestions for reforming Wikipedia and the Wikimedia Foundation, including that he try to have various Foundation staff members fired.

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• "Can anyone ban anyone else here?" Have to admit it, he's no fool. Straight to the sensitive area. Much wagon-circling. --Demiurge1000 (talk) 21:21, 9 May 2014 (UTC)[reply]
• I just undid the edit removing "related news" that I have joined the Wikipediocracy community as well as the Wikipedia community. I hope this isn't seen as a COI. It was removed for the reason: "we can't actualy be sure its him." Hopefully, the removal by my known Wikipedia user will clear this up. I submit that "predictable" is not a word that is typically used in unbiased news reports. It is factually correct, but I emphasize here- as I have done on the Wikipediocracy site- that my presence in their forums or anywhere else does not constitute agreement with any statements appearing therein. For what it's worth, I consider my participation on any forum I choose a matter of free speech, and Lila's appointment should not encroach on that freedom in any way whatsoever. I do try to practice discretion and constructivism in all my communications. Wllm (talk) 00:06, 12 May 2014 (UTC)[reply]
  • Thanks for the comment, Wil. I used "predictable" because it's accurate, but you're right in that it has a very non-neutral connotation. I've reworded it. I should also note that I personally don't think you would pressure Lila into anything based on the word of anonymous posters on a random forum on the Internet, and it wouldn't have been included except for the topical story that we were already doing this week. Ed ^{[talk] [majestic titan]} 20:03, 12 May 2014 (UTC)[reply]
    • I applaud anyone that will give ear to their critics, even when abusive or deranged. Willingness to listen to differing opinions makes circumspect decision-making possible. Chris Troutman (talk) 21:59, 14 May 2014 (UTC)[reply]